24/7 FREEPHONE · ALWAYS ON CALL
Emergency? Call the freephone.
hello@frontageapps.co.uk runs round-the-clock for genuine emergencies — burst pipes, sewage backups, internal flooding. We tell you the truth about how soon we can be there.
What's involved
Emergency Call-Outs, done properly.
When something has gone properly wrong, you don't need a quote sales process — you need someone on the phone telling you what to do next. Our freephone is staffed 24/7 for emergencies and you'll speak to a real person, not a call centre.
- Burst pipes — internal and external
- Sewage backups in kitchens, bathrooms, manholes
- Internal flooding from leaks or overflows
- Loss of mains water supply
- Gas safety isolation (when a Gas Safe engineer is needed we refer you to one)
- Storm drainage failures
- Commercial premises out-of-hours response
Why our work is signed off
FAQs
Common questions about emergency call-outs.
Is the 0800 number really 24/7?+
Yes. Office calls answer Mon–Fri 9am–5pm. Out of those hours the freephone routes to the on-call engineer. We tell you the truth about how soon we can be there — no 'we'll be 10 minutes' to win the booking.
What counts as an emergency?+
Water is escaping, a drain is backing up, sewage is on the floor, the supply has stopped. If it's leaking slowly and can wait until morning, we'd rather you waited and we charged you office-hours rates.
Will I pay more for an emergency callout?+
Out-of-hours work is at a higher rate than office hours — we'll tell you on the phone what that rate is before we set off. No 'work first, surprise later' bills.
Where we work
Emergency Call-Outs across the UK.
We cover 15 core areas across Central and the UK through to Crawley and Bromley.
Central London
Streatham
Brixton
Croydon
Battersea
Bromley
Lewisham
Peckham
Crawley
Wimbledon
Westerham
Biggin Hill
Tooting
Balham
Clapham
Related services
Other things we handle.
Get a quote
Emergency Call-Outs? Tell us what's wrong.
Send the details below or call the freephone — we'll come back with a written quote.
Call free hello@frontageapps.co.uk